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Cookies
About Cookies
In order use this Website, your Web browser needs to accept our Website cookies. A cookie is a way to store information. This Website's cookie will identify you securely, to ensure that only you have access to your confidential account and health information. This cookie is used only by this site, and does not share information with any other Website. It is not stored on your hard drive and is deleted from memory when you quit your browser. For more details, see Privacy Policy and Terms of Use.

Are Cookies Turned On In Your Web Browser?
You may have cookies turned on already, or you may need to turn them on. (Either way, please be aware that if you choose "Warn Me Before Accepting Cookies" or "Prompt," you will be asked if you want to accept a cookie each time you enter a Web site that uses cookies. You must click on 'Yes' when prompted by this Website in order to accept our cookie and successfully log in.)


Yes, Cookies Are Turned On In My Browser
Make sure that you are not using an old Web browser. Browsers that are not version 5 or higher may have trouble loading and processing your information. If your computer is at a school or library, you may want to ask someone for assistance. The way the computer is set up may prevent it from accepting our cookie, and then you will not be able to access our Website.

If you are using an old browser, update to the newest version.

For Internet Explorer users:
First, if you are unsure, check which version of Internet Explorer you are using. To do this:
  • Open Internet Explorer.
  • Click on the Help heading in the toolbar.
  • Click on About Internet Explorer.
  • The box that comes up will tell you which version you are using.


No, Cookies Are Not Turned On In my Browser (Or, I'm Not Sure)
To turn on cookies in your browser, please do the following:

Internet Explorer
  • Click on the Tools heading in the toolbar and choose Internet Options.
  • Click on the "Privacy" tab. You will see a slider showing your default privacy settings for Internet sites you access.
    1. If the slider is set to "Block All Cookies" you will not be able to fully access this Website. Move the slider to "Medium High" "Medium," Low," or "Accept All Cookies."
    2. If the slider is set to "High" you will not be able to access this Website. Move the slider to "Medium High," "Medium," Low," or "Accept All Cookies."
    3. If the slider is set to "Medium High" "Medium" "Low" or "Accept All Cookies," you will be able to fully access this Website.
  • Click on "OK" to close Internet Options.

  • If you do not wish to move the slider to "Medium High" or lower, you must override default cookie handling to access this Website:
    1. Click on the "Sites" button. A window called "Per Site Privacy Actions" will appear
    2. Type in the address of this Website (you can see it in the Address box in the toolbar), and click on "Allow.". You should now see an entry for this site with the setting "Always Allow."
    3. Click on "OK" to close this window.
  • Click on "OK" to close Internet Options

Firefox
  • Click on the Tools heading in the toolbar and choose Options
  • Click on Privacy.
  • In the Cookies section, check "Accept cookies from sites."
  • Next to the "Keep until" drop-down menu, choose any of the three options.
  • Click on "OK" to close Privacy.

Safari
  • Click on the Edit heading in the toolbar and choose Preferences.
  • Click on Security.
  • In the Accept cookies section, check on "Always" or "Only from sites you navigate to."
  • Click on the 'X' in the upper right corner to close Security.

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